Case Studies

D.F. Richard Utilizes Formax Equipment to Connect with Customers and the Community When it comes to local family-run companies in Dover, NH, Formax isn’t alone. D.F. Richard Energy is a 90-year-old family business, and they’re one of our long-time customers.   D.F. Richard serves more than 14,000 customers in Southern Maine and Seacoast NH, providing propane gas, bioheat oil and a variety of heating and cooling services.   We spoke with Christine McCluskey, Customer Relations Manager, on the connections between…

    Formax Direct Helps NH Resort Expand its Horizons   Tucked in the White Mountains of New Hampshire, the Owl’s Nest Resort & Golf Club offers gorgeous scenery, with top-notch golf and sporting activities in a relaxed atmosphere. To help them interact with guests and serve them while on-site, the Owl’s Nest turned to Formax Direct.   We recently spoke with Laurie Stevens, the Controller at the Owl’s Nest, who told us how their Sharp MFP/Copiers and Star2Star VoIP…

  Communicating with a membership of nearly 5,000 can be a challenge. Thankfully, the Teamsters Local 633 in Manchester has a range of Formax equipment to help make the job easier. The Local negotiates contracts for working conditions, pay equity, benefits and more for New Hampshire members in various industries including truck drivers, school principals, and public sector employees.   We recently spoke with Office Manger Estelle Votour, who’s been with the organization for more than 36 years. She oversees…

For more than 35 years, Granite State Glass has served the glass needs of commercial, residential and automotive customers throughout New England. They know what it means to provide quality products and top-notch service. When they decided to upgrade their office equipment, they looked for a company to provide the same level of quality and service. The choice was clear: Sharp MFPs and Neopost Mailing Machines from Formax Direct. We visited their Gilford, NH, headquarters and spoke with David Ryan,…

Since 1972, Delta Ambulance is the leading provider of high quality, compassionate emergency services and medical transportation in central Maine, providing services to 17 communities. We recently met with Jaye LaCroix, Director of Reimbursement, and Tabitha Knowles, AR/Billing Specialist. When Delta needed help relieving the pain of its mailing process, they recalled the positive experience with their Neopost IN360 postage meter from Formax Direct. The solution was a Neopost DS-64i folder/inserter with OMS-200 Software. Preparing and Mailing Statements Was a Struggle…

  Next-generation interactive digital displays are offering new features, much better Total Cost of Ownership, and seamless integration into the existing technology platforms in your meeting room or classroom. Sharp Aquous Board Displays are designed for applications including: Classrooms Boardrooms Videoconferences Training Digital Signage/Wayfinding Review the Sharp Display Guide to evaluate the best solution for your organization. Download the Sharp Display Guide Here Return to Case Studies

The accounting firm of Leone, McDonnell & Roberts, PA has served clients since 1973, operating from five offices in New Hampshire. When they decided to change from a nationally-based sales and service provider to a local company, Formax was there to help, supplying mailing systems and MFPs to each of their locations in Wolfeboro, Dover, North Conway, Stratham and Concord. We recently had the pleasure to chat with Office Manager Saylee Merrow and Firm Administrator Cathleen Anthony at their original…

Saint Anselm College, located on a hilltop overlooking Manchester, N.H. provides students a distinctive liberal arts education that incorporates opportunities for professional career preparation.   Debra Hesketh is the Supervisor of the Campus Mail Center, a “Mini Post Office” at the college. With outgoing mail of up to 10,000 pieces per month, she was looking for a mailing machine that would meet the school’s demands.    “When I first entered the department we needed to update our equipment because the Post Office…